| Customer Service
Whether you need a printing quote, a copy of an invoice, have a general question, or need to check the status of your order, our professional Customer Service staff is here to assist you with all of your printing needs. We are open from 7am to 5pm Monday through Friday. Please contact us by phone at (858) 527-0800, by fax us at (858) 527-1740, or by e-mail at orders@sorrentomesa.com
Sorrento Mesa Printing and E-Commerce
Sorrento Mesa Printing is pleased to announce that full e-commerce capability is available for our clients. By logging into our system, clients will now have an electronic link, giving them realtime access to our main database containing all activity on their account:
- request quotes online
- place orders directly online
- see current orders and their status
- preview pictures of jobs and previous projects using our eCatalog
- check current outstanding invoices and those that have paid
- full history of quotes for the past 60 days
- full history of payments received including date, check number, amount of check and listing of invoices paid
Clients can also send files of any size directly to our servers, without the limitations of email, or the overhead of FTP (although these methods are still available.)
This increased convenience is offered to existing clients at no charge. Our T-1 bandwidth along with this e-commerce capability, creates a seamless method of interacting with a printing company.
To sign up for this new capability please contact us at (858) 527-0800 or orders@sorrentomesa.com
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